Qu'est-ce que Post-Interview Feedback ?

Definition

Post-interview feedback is the communication provided to a candidate after a selection stage — whether they advance or are rejected — explaining the outcome and ideally providing constructive information about the basis for the decision. It is a key component of candidate experience and employer brand management.

In practice

Research consistently shows that candidates who receive clear, timely feedback — even rejections — rate their candidate experience significantly more positively and are more likely to reapply in future or recommend the employer. Yet many organisations either provide no feedback or restrict it to a generic rejection email for fear of legal liability. While there is some legal risk in providing detailed feedback (it could be used as evidence in a discrimination claim), structured, competency-based feedback is legally safer than vague or subjective feedback. Best practices include: providing feedback within one week of the decision, grounding it in specific behavioural observations rather than personality judgements, and offering at least one concrete development suggestion. Providing feedback at all — even brief — differentiates an employer in a competitive talent market.

Key takeaway

Rejection without feedback is a missed opportunity for everyone — candidates learn nothing, and the employer leaves a negative impression that ripples through professional networks.